{"id":8372,"date":"2024-05-14T13:07:51","date_gmt":"2024-05-14T12:07:51","guid":{"rendered":"https:\/\/oko.uk\/?p=8372"},"modified":"2024-05-14T13:07:51","modified_gmt":"2024-05-14T12:07:51","slug":"ad-frequency-what-is-it-the-little-known-challenges","status":"publish","type":"post","link":"https:\/\/cool.co\/supply-side-platform-home\/ad-frequency-what-is-it-the-little-known-challenges\/","title":{"rendered":"Ad Frequency: What Is It? The Little-Known Challenges"},"content":{"rendered":"<p>How much is too much? In this blog post, we cover the ins and outs of ad frequency, and how to make it work for you.<\/p>\n<p><span style=\"font-weight: 400\">Sometimes, you have to tell someone something more than once to get through to them. Nowhere is this more true than in advertising, where repetition is often key to success. If the Little Caesar only said \u201cPizza!\u201d once, the ad would be half as effective!<\/span><\/p>\n<p><span style=\"font-weight: 400\">Seriously though, reinforcing brand messaging is often the difference between success and failure. The more times a viewer watches an ad, the more likely they are to recall that ad later.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But when it comes to repetition, there can be too much of a good thing.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this blog post, we talk about the basics of \u201cad frequency,\u201d how much is too much, how to figure that out, and what to do about it.<\/span><\/p>\n<p><b><i>Case Study:<\/i><\/b><i><span style=\"font-weight: 400\"> find out how OKO was able to boost Loop Media\u2019s revenue by 500% \u2014 <\/span><\/i><a href=\"https:\/\/oko.uk\/case-study\/oko-was-asked-to-boost-loop-tvs-revenue-per-month\"><i><span style=\"font-weight: 400\">on the first day.<\/span><\/i><\/a><\/p>\n<h2><strong>What is ad frequency?<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">Ad frequency refers to how many times an ad gets shown to a single viewer over time. This metric is important because it helps businesses understand how often potential customers see their ads.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Repetition can be good in advertising. Studies have shown that audiences have a tendency to remember brand messaging more clearly if they see an ad several times. In one study, viewers who saw the same ad 6 times in an hour of TV had <a href=\"https:\/\/research.mountain.com\/insights\/enough-ads-is-enough-avoiding-ctv-advertising-over-exposure\/\" target=\"_blank\" rel=\"noopener\">92% recall<\/a> of the ad, compared to 64% for viewers who only saw it once.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But that repetition isn&#8217;t an unadulterated good. At a certain point, ads can cross a threshold between &#8220;reinforcing a brand message&#8221; to &#8220;irritating people.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400\">Among the viewers in that study who saw the ad 6 times, intent-to-buy dropped 16% compared to viewers who only saw the ad once. There are downsides for the streaming services themselves, too: <a href=\"https:\/\/research.mountain.com\/insights\/enough-ads-is-enough-avoiding-ctv-advertising-over-exposure\/\" target=\"_blank\" rel=\"noopener\">51% of viewers<\/a> who felt they were being served the same ads too frequently would switch to a different service to get away from it.<\/span><\/p>\n<h2><strong>What is frequency capping?<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">At the threshold between reinforcing your brand message and getting on people\u2019s nerves is your ad\u2019s frequency cap.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A \u201cfrequency cap\u201d is exactly what it sounds like: a cap on how frequently an ad can be shown to individual viewers. Advertisers \u2014 and occasionally publishers \u2014 can set limits on ad frequency to avoid overloading audiences, via Supply-Side Platforms, <a href=\"https:\/\/www.globenewswire.com\/news-release\/2024\/04\/29\/2871246\/0\/en\/Collective-Audience-and-Insticator-Launch-Strategic-Partnership-Integrating-AudienceCloud-with-Insticator-s-Reach-to-350-Million-Consumers-Monthly.html\" target=\"_blank\" rel=\"noopener\">Demand-Side Platforms<\/a>, or through their <a href=\"https:\/\/oko.uk\/blog\/google-mcm-vs.-google-gcpp-whats-the-difference\" target=\"_blank\" rel=\"noopener\">monetization partners<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Particularly in the earlier days of CTV advertising, when fewer advertisers had entered the space, it was common for viewers to see the same ad, over and over, the entire time they were watching. The entrance of more competitors into the field has helped alleviate this problem, as has the development of better tools to cap ad frequency.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But, for a tool to be useful, you\u2019ve got to know when and how to use it.<\/span><\/p>\n<h2><strong>Types of frequency capping<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">There are a couple of different ways to limit the number of times viewers see your ads.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>Dayparting:<\/strong> If you\u2019re limiting the time of day your ads are being served to viewers, individual viewers won\u2019t see the same ad all day, instead running into pockets of it at pre-set hours of the day.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>Time Capping:<\/strong> This limits the number of times an ad can be served within a set span of time, kind of like when a bottle of aspirin says the maximum amount you can have within 24 hours. They\u2019re not saying you can never have aspirin again, just no more until tomorrow.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>Impression Frequency:<\/strong> Unlike the above, this cap is total. A customer can be shown an ad a set number of times, and then they\u2019re never supposed to be served that particular ad again unless you arrange for a retargeting campaign down the line.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Ad frequency caps can be set at the ad, campaign, or advertiser level, and get described in terms like \u201c4&#215;24\u201d (which would mean \u201cfour times in 24 hours\u201d).<\/span><\/p>\n<h2><strong>What is the best frequency cap for advertising?<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">The answer to this question is the same as a lot of other questions in adtech: it depends.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Different campaigns have different costs, different conversion actions, have different values, and therefore different advertisers will see different ROIs for the same ad frequency rates as one another.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Additionally, different ads may wear out their welcome with audiences at different rates: we\u2019ve all seen ads that were funny the first time but got annoying, fast. But we also all know at least one beloved local business that\u2019s managed to run the <a href=\"https:\/\/www.youtube.com\/watch?v=Q6TTOx9I6y0\" target=\"_blank\" rel=\"noopener\">same TV spot<\/a> for decades without any changes.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Ad length, too, can play a part here: people may grow tired of sitting through the same ad more quickly if the ad is a 60-second spot, but tolerate it at a higher frequency if it\u2019s a 15-second creative.<\/span><\/p>\n<p><span style=\"font-weight: 400\">And lastly, the problem may not be in your ad frequency, but in your audience targeting. Viewers will, of course, receive ads far more warmly if those ads are relevant to them and their interests. If you don\u2019t have your audience targeting dialed in, then some viewers are going to consider seeing your ad even once to be too frequent.<\/span><\/p>\n<h2><strong>How to determine your frequency cap<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">If there\u2019s no hard-and-fast rule, the solution is experimentation. Keep a close eye on your Key Performance Indicators: conversions, audience engagement, ROI.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/oko.uk\/blog\/interactive-ctv-ads-the-next-level\" target=\"_blank\" rel=\"noopener\">CTV advertising<\/a> allows for unprecedented amounts of control over your campaigns compared to traditional television, so there are a lot more sliders to play with. Adjusting your audience targeting, your time of day, consumer behavior and more may impact campaign performance.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There will come a tipping point where you begin to see diminishing returns on your campaign, and that will enable you to see where to set your frequency caps.<\/span><\/p>\n<h2><strong>Final Thoughts<\/strong><\/h2>\n<p><span style=\"font-weight: 400\">There\u2019s no one-size-fits-all formula for frequency capping. But hopefully with these guidelines, you\u2019ll have a starting point for figuring out frequency caps that work for your campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you\u2019re a publisher delving into CTV, these and many other questions can be answered for you by the good people at OKO Digital. Founded in 1996, we\u2019ve been Google Certified Publisher Partners for years, and pride ourselves on getting the results our partners need. <a href=\"https:\/\/oko.uk\/contact\" target=\"_blank\" rel=\"noopener\">Reach out<\/a> to our team today to get started.<\/span><\/p>\n<div id=\"professor_prebid-root\"><\/div>\n<div><\/div>\n<div id=\"professor_prebid-root\"><\/div>\n<div><\/div>\n<div id=\"professor_prebid-root\"><\/div>\n<div><\/div>\n<div id=\"professor_prebid-root\"><\/div>\n<div><\/div>\n<div id=\"professor_prebid-root\"><\/div>\n<div><\/div>\n<div id=\"professor_prebid-root\"><\/div>\n<div><\/div>\n<div id=\"professor_prebid-root\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How much is too much? In this blog post, we cover the ins and outs of ad frequency, and how to make it work<\/p>\n","protected":false},"author":1,"featured_media":8373,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10],"tags":[36],"class_list":["post-8372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analysis","tag-ad-frequency"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ad Frequency: What Is It? 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